Privacy Policy GBK99 –
User Personal Data Protection

1Introduction and Scope of gbk99 Privacy Policy

GBK99 is an online gaming platform operating under the domain gbk99.fun and is fully committed to protecting the privacy of every user who uses our services. This Privacy Policy explains in detail how GBK99 collects, processes, stores, discloses, and safeguards your personal information when you register, log in, or use any part of our platform.

This document applies to all GBK99 users, including website visitors, registered members and anyone who interacts with our platform on any device — whether a laptop, smartphone or tablet. By using GBK99, you agree that you have read, understood and accepted the terms set out in this Privacy Policy.

GBK99 adheres to appropriate data protection standards and is committed to keeping this policy updated in line with technological developments, legal changes or changes in how we operate. Whenever a material amendment occurs, we will notify registered members via email or in-platform notification.

2Types of Personal Data Collected by gbk99

GBK99 only collects data that is strictly necessary for platform operations, legal compliance and improving the user experience. We do not collect information beyond these needs. The following are the categories of data we collect:

a) Account Registration Information:

• Full name as stated on your identification document.
• A valid and active email address.
• A registered Malaysia phone number.
• Date of birth (to verify the minimum age requirement of 18 years).
• Passwords are stored in hashed form — we do not store passwords in plain text.

b) Identity Verification (KYC) Information:

• A copy of your MyKad, passport, or other valid identity document.
• A selfie photo for liveness verification.
• Proof of address such as a recent utility bill or bank statement.

c) Financial and Transaction Information:

• Registered payment method details (bank account number, e-wallet account number).
• Records of all deposits, withdrawals and betting history.
• Transaction details such as date, time, amount and status.

d) Technical and Usage Data:

• IP address, device type, operating system and web browser type.
• Access log data including dates, times and pages visited.
• Cookies and similar tracking technologies to enhance the user experience.
• General location data based on IP for geographic compliance purposes.

3How GBK99 Uses Your Personal Data

GBK99 uses collected data solely for the purposes stated below. We do not process your data for any purpose other than those stated without first obtaining additional consent from you.

• Account Management: Creating, verifying and securely maintaining your gbk99 account.
• Transaction Processing: Processing deposits, withdrawals and all financial activities related to your account.
• Legal Compliance: Fulfilling our obligations under applicable laws, including anti-money laundering (AML) and KYC requirements.
• Platform Security: Detecting and preventing fraud, unauthorised access and suspicious activities.
• Customer Support: Responding to enquiries, resolving complaints and providing technical assistance to users.
• Service Communications: Sending important notifications related to your account, transactions, promotions and policy updates.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support.
• Platform Improvements: Analysing usage data to improve gbk99's performance, design and features.

4Use of Cookies and Tracking Technologies

GBK99 uses cookies and similar technologies to ensure the platform functions properly, enhance the user experience and understand how users interact with our website. Cookies are small text files stored on your device when you visit GBK99.

Types of cookies we use:

• Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain your login session.
• Persistent Cookies: Stored on your device for a set duration. Helps GBK99 remember your preference settings.
• Analytical Cookies: Collecting anonymised usage data to help us understand user behaviour and improve the platform.
• Security Cookies: Helping detect suspicious activity and protecting your account from unauthorised access.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the GBK99 platform and your gaming experience. Cookies required for security and core functionality cannot be disabled.

5Data Sharing with Third Parties

GBK99 does not sell, rent or disclose your personal data to third parties for marketing purposes. However, there are certain situations where GBK99 needs to share your information with trusted parties to ensure the platform operates smoothly:

• Payment Processors: GBK99 shares the necessary transaction information with payment providers such as FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay and Boost to process your deposits and withdrawals.
• KYC Service Providers: Third-party identity verification partners that assist gbk99 in verifying user identities in accordance with legal requirements.
• Technology Service Providers: Companies providing technical infrastructure, server hosting, analytics, and cybersecurity support.
• Legal Authorities: GBK99 will disclose required information to authorities, law enforcement or regulatory bodies when mandated by law or court order.
• Business Transfer: In the event of a merger, acquisition or sale of GBK99 assets, user data may be transferred to the new entity subject to an equivalent privacy policy.

All third parties working with gbk99 are bound by strict confidentiality agreements and are only permitted to process your data for specified purposes. gbk99 is responsible for ensuring that third-party partners comply with data protection standards equivalent to our own policy.

6gbk99 Data Security and Protection Measures

GBK99 continuously invests in security infrastructure to keep your personal data safe at all times. We employ multiple layers of technical and organisational protection to address cybersecurity risks:

• 256-bit SSL Encryption: All communications between your device and gbk99 servers are encrypted using the latest TLS standards, ensuring no third party can intercept your data in transit.
• Secure Password Storage: Your password is stored using a strong one-way hashing algorithm (bcrypt). gbk99 cannot view your actual password at any time.
• Two-Factor Authentication (2FA): We support additional authentication layers at login to enhance your account security.
• 24/7 Monitoring: The gbk99 security team monitors our systems around the clock to detect and respond to any threats or unusual activity.
• Internal Access Control: Only gbk99 staff with specific authorisation may access user personal data, and every access is meticulously logged.
• Fund Segregation: Your account balance is held in a separate account, kept entirely apart from GBK99's operational funds.
• Regular Penetration Testing: GBK99 conducts regular security testing to identify and patch any vulnerabilities before they can be exploited.

7Your Rights as a gbk99 User

As a gbk99 user, you have certain rights regarding your personal data. gbk99 fully respects these rights and provides accessible channels for you to exercise them:

To exercise any of the above rights, contact the gbk99 privacy team via email [email protected] by clearly stating your request. GBK99 will respond to privacy-related requests within 30 business days from the date the request is received. In certain cases, we may need to verify your identity before processing the request.

8Data Storage, Cross-Border Transfers & Deletion

Your personal data is stored on servers appropriate to GBK99's operations. In certain situations, data may be processed or stored outside Malaysia, such as when using cloud service providers or international technology platforms. In all cases, GBK99 ensures that equivalent or higher levels of protection are applied to that data.

GBK99 retains your personal data only for as long as it is needed for the stated purposes or as required by law. Retention periods vary by data type as shown in the table in Section 2. Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked back to a specific individual.

When you close your GBK99 account, the following process will take place:

• Account data and personal information will be flagged for deletion from our active systems.
• Financial data and transaction records will be retained for the period required by law (typically 7 years).
• Log and analytics data will be anonymised within 90 days.
• KYC documents will be retained for 5 years after account closure in accordance with compliance requirements.

9Children's Privacy and Age Restrictions

The gbk99 platform is exclusively for individuals aged 18 years and above only. GBK99 does not intentionally collect any personal information from children or individuals below the stipulated age.

If gbk99 discovers that personal information of a minor has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who believe their child has registered a gbk99 account are advised to contact us immediately via [email protected].

GBK99 uses an age verification process as part of account registration and the KYC process to ensure full compliance with this age requirement.

10Changes to the Privacy Policy and How to Contact Us

GBK99 reserves the right to modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or technological developments. When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the gbk99 homepage for a minimum period of 14 days.
• Sending notifications to registered members via email or in-platform alerts.

Continued use of the gbk99 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you may close your account before the amendment takes effect.

For any enquiries, concerns, or requests regarding your personal data at gbk99, please contact us through the following channels:

• Privacy Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the gbk99 platform.
• Response Time: Privacy-related enquiries are answered within 1–3 business days.

We welcome any feedback that helps us improve your privacy protection. Your trust is gbk99's most valuable asset, and we are committed to safeguarding your personal data responsibly at all times.